TERMS OF USE AND WARRANTY LIABILITY DISCLAIMER

All prices on this website are in A.U.D., All transactions are processed in A.U.D. Logos and Trade Marks used in this website. †All the trademarks of our suppliers are the property of their respective owners. Use of them does not imply any affiliation with or endorsement by them. BPT Motorsport is not endorsed by or affiliated with Ford Performance Racing, Ford Motor Company, Ford Motor Company of Australia Limited, or any other related Ford entity. Battens Performance Tuning expressly disclaims the implied warranties of merchantability and of fitness for a particular purpose, even if a particular purpose is mentioned herein. Battens also expressly disclaims all liability for direct, indirect, special, incidental or consequential damages, including but not limited to, damage or loss of property or equipment, loss of profits or revenue, cost of purchase or replacement of goods, or claims of customers of the purchaser that result from the use of any and all parts contained in this website. In no event shall the liability of battens performance tuning, whether in tort, contract or otherwise, exceed the cost of the purchased part or kit. Should any parts contained within this website prove defective following their purchase, the buyer and not the manufacturer, distributor or retailer, shall assume the entire cost of all necessary servicing and/or repair. The entire risk as to the performance of such parts is with the buyer. To the extent that a part contained within this website comes with a warranty from the original manufacturer, not batten’s performance tuning parts, the buyer should contact the original manufacturer for any and all warranty repair or replacement. Batten’s performance tuning does not take responsibility for damages to vehicle systems arising from incorrect installation of parts or kits. It is recommended that parts and kits be fitted by a person with sound competent mechanical background knowledge in the automotive industry. Battens performance tuning warrants to the original retail purchaser that it will repair or replace, at its option, using new or remanufactured parts the same as those parts or kits purchased from batten’s performance tuning. Parts warranted are those that fail due to poor product control or workmanship and not those that have failed due to incorrect fitment, indirect failure of another component or modification to the part or kits original fitment plan.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@bptmotorsport.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@bptmotorsport.com and send your item to: 58 Conquest Way, Wangara 6065, Australia.

Shipping returns

To return your product, you should mail your product to: 58 Conquest Way, Wangara 6065, Australia. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Privacy Policy

BPT Motorsport is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that’s all. BPT Motorsport uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from BPT Motorsport only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from BPT Motorsport your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre. accounts@bptmotorsport.com   FAILING TO RETURN THE COMPLETE CONTENTS OF ANY PART OR KIT BACK TO BATTEN’S PERFORMANCE TUNING WITHIN 14 DAYS OF PURCHASE IN AN UNUSED CONDITION FOR REFUND, TELLS US THAT YOU HAVE ACCEPTED THESE TERMS AND CONDITIONS OF SALE.   To determine which parts come with a warranty from the original manufacturer, NOT Batten’s Performance Tuning, please contact B.P.T. Motorsport on 08 9302 3415.